Terms of Use

Website Terms of Use

Last Updated: July 21, 2026

Thank you for visiting. These Terms apply to the following websites, each referred to as a “Website”:

Each Website is operated by Lutheran Services for the Aging, Inc. (“LSA,” “we,” “us,” or “our”). By accessing or using any Website, you (“you” or “User”) agree to be bound by these Website Terms of Use (“Terms”). If you do not agree to these Terms, do not access or use any Website.

1. Scope of Terms

These Terms govern your access to and use of the Website, which is provided for informational, marketing, and community engagement purposes only.

2. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of LSA or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use any content from the Website without our prior written consent, except as expressly permitted by these Terms.

3. Prohibited Uses

You agree not to use the Website:

  1. In any way that violates any applicable law or regulation;
  2. To transmit any material that is defamatory, obscene, or otherwise objectionable;
  3. To interfere with or disrupt the Website or servers or networks connected to the Website;
  4. To attempt to gain unauthorized access to any portion of the Website or any systems or networks connected to the Website; or
  5. To use any automated means, including robots, spiders, or scrapers, to access the Website for any purpose.

4. SMS Communications

By providing your mobile phone number and opting in through the Website or other means, you agree to receive text messages from LSA.

Message and Program Description

LSA may send text messages related to tours, appointment reminders, follow-up communications, community updates, events, promotions, and other marketing or informational messages related to our services.

Message Frequency

Message frequency may vary.

Message and Data Rates

Message and data rates may apply.

Opt-Out Instructions

You may opt out of the SMS program at any time by replying STOP to any message you receive from us. After you send STOP, you will receive a final confirmation message confirming your opt-out, and you will no longer receive SMS messages from us unless you opt in again.

Help Instructions

For assistance, reply HELP to any message or contact us at [INSERT CONTACT EMAIL].

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Consent

By opting in to receive text messages, you authorize LSA to send recurring automated marketing and informational text messages to the mobile number you provided. Consent is not a condition of purchase.

Eligibility

You represent that you are the account holder for the mobile number provided or that you have the account holder’s permission to enroll in the SMS program.

5. No Medical Advice; No Guarantee of Availability

The information provided on the Website is for general informational purposes only and is not intended as medical, health care, or professional advice. Nothing on the Website should be construed as a diagnosis, treatment recommendation, or substitute for consultation with a qualified health care provider.

Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or care options.

Information on the Website regarding our communities, services, amenities, or availability is subject to change without notice. Browsing the Website, submitting a contact form, or otherwise communicating with us through the Website does not guarantee availability, admission to any community, or create any contractual relationship. All admissions are subject to LSA’s standard application and approval process.

6. Disclaimer of Warranties

THE WEBSITE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, LSA DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

LSA DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

7. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL LSA OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  1. Your access to or use of, or inability to access or use, the Website;
  2. Any conduct or content of any third party on the Website; or
  3. Unauthorized access, use, or alteration of your transmissions or content.

IN NO EVENT WILL LSA’S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE WEBSITE EXCEED ONE HUNDRED DOLLARS ($100).

8. Third-Party Links

The Website may contain links to third-party websites, services, or resources, including but not limited to social media platforms, job application portals such as Paycom, and donation processing services. These links and integrations are provided for your convenience only.

LSA has no control over the content, products, services, or practices of any third-party websites or services and is not responsible for their availability, accuracy, security, or any content, advertising, or materials on or available through such websites or services.

Any information you submit through third-party services, including job applications and donations, is subject to the privacy policies and terms of use of those third parties. Your use of third-party websites and services is at your own risk.

LSA encourages you to review the terms of use and privacy policies of any third-party websites or services you access through the Website.

9. Indemnification

You agree to indemnify, defend, and hold harmless LSA and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

  1. Your use of or access to the Website;
  2. Your violation of these Terms;
  3. Your violation of any applicable law or regulation; or
  4. Your violation of any third-party rights, including intellectual property or privacy rights.

10. Privacy

Your use of the Website is subject to LSA’s Privacy Policy, which is incorporated into these Terms by reference. Please review the Privacy Policy to understand our practices regarding the collection and use of your information.

11. Modifications to Terms

LSA reserves the right to modify these Terms at any time. If we make material changes to these Terms, we will update the “Last Updated” date above. Your continued use of the Website after any such changes constitutes your acceptance of the revised Terms.

12. Accessibility

LSA is committed to ensuring that the Website is accessible to all users, including individuals with disabilities. The Website includes accessibility features that allow you to adjust display settings and access other accommodations.

If you experience any difficulty accessing any portion of the Website or have suggestions for improving accessibility, please contact us at [INSERT CONTACT EMAIL]. We welcome your feedback and will make reasonable efforts to address accessibility concerns.

13. Governing Law

These Terms and any dispute arising out of or relating to the Website will be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles.

You agree to submit to the exclusive jurisdiction of the state and federal courts located in North Carolina for the resolution of any disputes.

14. Miscellaneous

These Terms constitute the entire agreement between you and LSA regarding your use of the Website and supersede any prior agreements.

If any provision of these Terms is held to be invalid or unenforceable, such provision will be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions will continue in full force and effect.

LSA’s failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

15. Contact Information

If you have any questions about these Terms, please contact us at [INSERT CONTACT EMAIL].